Update Your Family File

Fri, 08/25/2023 - 12:01pm

Update Your Family File

All families must update their emergency contact information annually. While we recognize many of you may not have any changes to make, you must click through all of the screens and click submit in order to have this task completed. Some decisions require annual permission, such as permission to photograph your student, for example (this one is pretty important if you want your student to appear in the yearbook or in team/activity postings). We’d like Centennial to be the first high school to have 100% of the Family File information to be fully updated, so visit HCPSS Connect today and click submit on the final screen!

Common Roadblocks to Successfully Updating the Family File:

  • You can now reset your password with or without a security Q&A. So, if you've tried to update and hit a roadblock, please try again.
  • If you are having trouble remembering your username (which is the full email address for an adult responsible for the student account), call or email us and we'll let you know what you should be using to access the initial time. Please note: You cannot complete this task using the student login/account. It can only be completed via a guardian account.
  • Families new to HCPSS should receive an authorization key in your email. Follow those instructions.
  • If you've requested a reset, and haven't received an email, we need you to check your junk or SPAM folders. That seems to be where a bunch of those things are ending up. If you still don't have it, give us a call.